Several members of the driver team getting ready for action...
Culinary Chauffers. Delivery Ambassadors. Careful Couriers of the Chef Handcrafts!
We've come to realize how much both our Customers and our Chefs appreciate the calculated, dedicated work of the SupperBell Drivers! They... hand-pack and ultra-chill each customer bag with fury... dash into the most rush-hour, traffic-laden window of road congestion... surmount snow-hell, high water, staircases and elevator cars... dodge raging dogs, sleeping babies, clueless spouses, curiously unlit alleys and unmarked duplexes... employ on-the-fly maneuvers to carefully deposit five-star meals for their clients, whether a single entree or a cart-loaded dinner party... and truly, express severe self-disappointment on the rare occasions that they cause an error.
Okay, you get it. SupperBell's drivers MAKE or BREAK SupperBell, even though they passionately strive to MAKE... and categorically never BREAK... SupperBell.
One of our most frequent customer complaints has been that drivers cannot be tipped during online checkout.
We've realized that we need to improve the SupperBell culture in a way that better celebrates our Drivers, follows industry practices, and even listens to what Emily Post has to say about gratuity!
We’ve lost many opportunities to retain "Rock Star" Drivers. We have not been ensuring that drivers are competitively compensated. Ultimately, this has been a disservice to our Customers.
Customers, Driver Gratuity has been enabled for online checkout.
Drivers, we appreciate you!